Return Policy

Thank you for choosing Social Galaxy for your digital product needs. Please read our return policy carefully before making a purchase. By purchasing from Social Galaxy, you agree to abide by the terms and conditions outlined in this policy.

Digital Products: We specialize in providing e-pins, licenses, keys, and other digital products. Due to the nature of these items, once they have been issued or activated, they cannot be returned or exchanged. Once a key or license has been accessed, it remains functional indefinitely. Therefore, all sales of digital products are final.

Refunds: In compliance with our policy, we do not offer refunds for digital products unless the product is proven to be defective or unusable at the time of purchase. If you encounter any issues with your digital product, please contact our customer support team within 7 days of purchase for assistance.

Defective Products: If you receive a defective digital product, please contact us immediately with details of the issue. We will investigate the matter promptly and provide a resolution, which may include a replacement product or a refund at our discretion.

Cancellation: Orders for digital products cannot be cancelled once the product has been delivered or accessed. Please ensure that you review your order carefully before completing the purchase.

Contact Us: If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer support team at info@socialgalaxy.net.

Changes to the Policy: Social Galaxy reserves the right to update or modify this return policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website.

Thank you for choosing Social Galaxy. We appreciate your understanding and support.